Power of Revocation

Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:

Right to Withdraw

You have the right to withdraw from your contract with me within 14 days, without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the power of revocation, you must inform me (Stefanie Grunwald, Steinschanze 6, 20457 Hamburg, Germany) of your decision to withdraw the contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form on this website, but it is not obligatory.

If you use this option, I will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) within 24 hours. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right to withdraw before the withdrawal period has expired.

Consequences of Withdrawal

In the event of an effective cancellation, the services received on both sides must be returned and any benefits (e.g. interest) drawn up must be surrendered. If you are unable to return the performance received, in whole or in part, or only in a deteriorated condition, you may have to compensate me accordingly. This does not apply to the surrender of goods if the deterioration of the goods is solely due to their inspection – as you would have been able to do in a shop. You do not have to compensate for any deterioration caused by the intended use of the item.

You have to bear the costs of the return if the delivered goods correspond to the ordered ones. I will not accept parcels that are not prepaid. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for me with their receipt.

Cancellation Form

If you wish to cancel your contract, please complete and submit this form to:

Stefanie Grunwald
Steinschanze 6
20457 Hamburg
hi@moer.tel

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),
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Ordered on (*) ____________ / received on (*) _______________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if this form is notified on paper)
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Date
(*) Delete as appropriate